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Shipping & Delivery

Shipping & Delivery Policy:

- Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

For orders from the United kingdom:

  • Shipping time: Same-day dispatch when ordered before 2 pm.
  • Delivery time: depends on the destination, usually takes between 2 to 4 days to arrive.
  • Our deliveries are made by Hermes or Royal Mail.

Orders from outside the United kingdom:

- We will contact you with an estimated delivery date, which will be within 7-12 days after the date you place your order. Occasionally our delivery to you may be affected by an Event Outside Our Control. If no one is available at your address to take delivery, where possible our couriers will leave the parcel in a safe place or with a neighbor, if neither of these options are available our courier will leave a card explaining what the next step is in the delivery process.

- You own the Products once we have received payment in full, including all applicable delivery charges and the Products have been delivered to you.

Sometimes, one or more of the Products you order may not be available when we pick your order, because the item has gone out of stock, for example. If we are unable to supply you a Product, we shall contact you.

- If we miss the delivery deadline for any Products then we may cancel your order straight away and refund you any sums you have paid to us for the cancelled Products and their delivery.

- If you do not wish us to cancel your order straight away, you can give us a new deadline for delivery, which must be reasonable, and you can cancel your order if we do not meet the new deadline following which we will refund any sums you have paid to us for the cancelled Products and their delivery within 14 working days of your order being cancelled.

- For all Delivery Options: Each order made will be charged separately. If only part of your order is available, we will only dispatch the items that are in stock, and cancel the out of stock items. You will not be charged for anything we do not send to you. Our deliveries are made by Hermes, Royal Mail (Inside the Uk) and other couriers for the international.

Price of products and delivery charges:

The prices of the Products will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered into the system. 

Prices for our Products may change from time to time, but changes will not affect any order you have already placed.

If you have any questions or queries about our shipping and delivery policy, please contact us.

We’re always happy to help.

Do you have a question - take a look at FAQ's Page click here

or leave us a message and we’ll get back to you.

Contact information: